What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your “order history” section on your account page on the website.

Can I change my order?

We can only change orders that have not been processed for shipping yet.

Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.

To make changes to your order, please email us at shop@carperformanceboss.com

Where do you ship?

We currently ship worldwide except for these countries Cuba, Crimea, Iran, North Korea, and Syria

How long does it take to ship my order?

Once you’ve placed your order, it usually takes 2 to 7 business days to process it for delivery.

Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:

  • Overnight: next day delivery in the US
  • Express: 1-3 business days in the US, Canada, and internationally
  • Standard (Flat): 3-4 business days in the US, 6-10 days in Canada, 5-20 days internationally

What payment methods do you accept?

You can purchase on our website using a debit or credit card.

Which currency will I be charged in?

We currently only support USD for charging our customers. Your bank will apply the corresponding  conversation rate of the currency you choose.

How can I track my package?

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your “order history” section on your account page on the website.

My order has been sent, why don’t I see the tracking info?

Your order was shipped but it can take up to 48 hours for tracking info to show up in a carrier’s tracking system.

Note that international shipment tracking may take up to a few days to display any updates but that doesn’t necessarily mean the shipment is lost.

What if I’m not home?

If you’re not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.

You may also have to go to your local post office to collect your package in case it cannot be delivered to you.

Do you accept returns?

We do not accept returns.

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Reach out:

  • hello@carperformanceboss.com
  • shop@carperformanceboss.com (Shopping related)